Experience
Cross-sector experience in government, nonprofits, tech, logistics, advocacy, education, and startups, with strengths in operations, implementation, governance, systems, accountability, and program delivery.
Featured Experience
2024 - 2026
Solution Consultant & Project Manager
United States (Remote)
Private Sector: GovTech
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Implemented public records management systems for 30+ municipalities, law enforcement agencies, school districts, utilities, and special districts.
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Converted loosely defined requirements into deployable system designs through workflow narratives, configuration templates, training curricula, and implementation guidance.
2019 - 2023
Project & Implementation Manager
United States (Remote)
Private Sector: Third Party Logistics
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Executed 600+ implementations, migrations, renewals, reactivations, and upsells across new and existing client accounts.
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Reduced average implementation timelines by 21% by tightening launch requirements, clarifying handoffs, documenting dependencies, and identifying missing deliverables earlier.
2012 - 2014
Information Governance Manager
Shreveport, LA (Onsite)
Public Sector: Special District
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Audited 1,000+ forms, policies, procedures, and documentation practices to identify duplication, inconsistent practices, unnecessary data collection, privacy risks, and weak retrieval systems.
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Moved system knowledge from memory, paper binders, email chains, and informal staff practices toward searchable, documented, shared systems.
2010 - 2011
Program Grant Manager, "To Preserve and Protect"
Albany, NY (Onsite)
Public Sector: State Agency
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Published 15+ standalone web resource sections and 20+ downloadable templates, guides, sample policies, procedures, forms, and tools.
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Organized and administered 10 statewide workshops serving 120+ participants, including registration, evaluation, logistics, participant communication, and follow-up.
2008 - 2009
Interim Director & Organizer
Newburgh, NY (Onsite)
Organized Labor
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Directed daily operations, affiliate coordination, Board reporting, budget oversight, and legislative follow-through during the Executive Director’s extended leave.
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Advanced contractor licensing, labor accountability, domestic partner health insurance, Buy American, and community service initiatives across a seven county region representing 100,000+ union members.
Additional Highlights
2007
Oversaw records management, public access, elections, and administrative systems supporting municipal operations.
Village Clerk
2017 - 2019
National Accounts Manager
Managed reporting, procurement evaluation, and contract management processes supporting correctional telecommunications programs across 75 facilities.
2017 - 2019
Cotton St Farms
Co-Founder & Chief Operating Officer
Built operational, administrative, and financial systems supporting a startup hydroponic farm.
2006
Special Projects Coordinator
Supported statewide legislative, advocacy, communications, coalition-building, and organizational equity work advancing reproductive rights and access to care.
2004
Mayor Jason West
Co-Chief of Staff
Supported executive operations, communications, fundraising, community engagement, and rapid response during a nationally visible civil rights campaign.
2015 - 2016
University of Alabama
Adjunct Professor
Taught online Records and Information Management coursework for 60+ graduate students.
Education
Master of Library and Information Studies
Archives
Records/Information Management
Master of Public Administration
Politics & Policy
Non-Profit Leadership
Professional Studies
Humanistic/Multicultural Education
Bachelor of Arts
Women's Studies
Black Studies
Core Competencies
Strategic Operations
Governance & Accountability
Organizational Systems
Project Management
Change Management
Training & Facilitation
Policy Development & Analysis
Reporting & Evaluation