System Failure Diagnostic
A one-page worksheet for identifying whether an organizational problem is rooted in ownership, visibility, documentation, handoffs, feedback, or change management.
Many organizational problems are treated as staffing or technology issues before the underlying causes are understood. This diagnostic provides a structured set of questions to help identify where a process is breaking down so improvements can be based on evidence rather than assumptions.
Whether you're evaluating a recurring bottleneck, preparing for a process redesign, or trying to understand why work isn't flowing as expected, this worksheet can help you start with the right questions.
When to Use: You know something isn't working, but you aren't yet sure whether the root cause is people, process, documentation, ownership, or communication.
Best For: Operations; Project and Implementation Management; Government Administration; Nonprofit Administration; Process Improvement