Ballston Spa’s FOI debate gets at a problem I see often: agencies talk about records access as though the main issue is requester behavior, when the real issue is usually process. Volume is unpredictable. Capacity is limited. Training is uneven. When agencies are not set up to efficiently handle routine requests, legal review, delays, and frustration multiply. All of that is real. But FOI is still a right. It can’t be treated as abuse simply because compliance is inconvenient

Many executives believe their organizations would struggle to pass an AI governance audit. To those of us who have worked in Information Governance, that is not at all surprising. A lot of organizations are moving quickly on AI adoption while moving slowly on oversight. New tools are being introduced before core questions are answered: Who owns decisions? How are risks reviewed? What data is being used? How are outputs checked? How are records retained? Who is accountable whe